To our valued customers:
As we navigate through these challenging times, Danby would like to address the status of our operations. We have been classified as an "essential business" and will remain open until further notice. We have implemented the following measures to ensure the safety and well-being of our employees and customers:
- Our Canadian office is closed, but all employees who are able to work remotely are doing so.
- Warehouse operations are fully functional while practicing social distancing and increased sanitation measures.
- We are in full compliance of social distancing and provincially ordered requirements.
- All retail outlet stores are closed until further notice.
- Customers in Ontario may select Curbside pickup at Danby (5070 Whitelaw Road, Guelph ON) at checkout. Your order will be ready within 2 business days and an associate will phone to schedule a pickup appointment. Please be aware that our associates are unable to help load the appliance into your vehicle. We recommend 2 people come to pick up larger items to ensure you can get it into your vehicle with ease.
The situation is ever changing and we will continue to provide updates as new information becomes available. If we all continue to follow the safety guidelines set forth by our Government and Health authorities, we will get through this together.