To our valued customers:
As we navigate through these challenging times, Danby would like to address the status of our operations. We remain open and have implemented the following measures to ensure the safety and well-being of our employees and customers:
- All employees who are able to work remotely are doing so.
- Warehouse operations are fully functional while practicing social distancing and increased sanitation measures.
- Retail outlet stores are open by appointment only.
- Customers in Ontario may select Curbside pickup at Danby (5070 Whitelaw Road, Guelph ON) at checkout. When your order is ready, an associate will phone to schedule a pickup appointment. Please note our associates cannot help you load the appliance into your vehicle. We recommend 2 people come to pick up larger items to ensure you can get them into your vehicle with ease.
- Masks are required for all in-store shopping and pickup appointments.
- We strive to have all orders fulfilled within 3 business days.
The situation is ever changing and we will continue to provide updates as new information becomes available. If we all continue to follow the safety guidelines set forth by our Government and Health authorities, we will get through this together.